Returns & Exchanges

At Pebblebee, we stand behind our tracking technology and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit for your lifestyle, we make the return and exchange process simple and efficient.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to return.

2

Print Your Label

Once approved, we will email you a prepaid shipping label and a Return Merchandise Authorization (RMA) form to include inside your package.

3

Pack and Ship

Securely place the Pebblebee device in its original packaging with all accessories and drop it off at any authorized carrier location.

4

Receive Your Refund

After our warehouse team inspects the returned hardware, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing